Privacy Policy
[DIANA UNICHAMR JOINT STOCK COMPANY] (“Unicharm”, “we”, “us”, “our”) respects your privacy .We want you to understand that Unicharm treats your personal information (“Personal Data”) with the serious care and commitment to confidentiality.
This Privacy Policy is intended to describe to you what Personal Data we obtain, why we obtain your Personal Data and how we may use your Personal Data ("Privacy Policy").
It is important that you read this Privacy Policy together with any other notices and policies we may provide on specific occasions. This Privacy Policy supplements other notices and policies and is not intended to override them.
Please keep in mind that this Privacy Policy applies to Diana Unicharm Joint Stock Company.
Who Is the Controller of Personal Data?
Any Personal Data provided to or obtained by Unicharm is controlled by Diana Unicharm Joint Stock Company.
Who Will Personal Data Be Shared With?
We may share your Personal Data as permitted by applicable data protection laws and regulations ("Law"). We also may disclose information in the following circumstances:
Service providers
We may disclose Personal Data with service providers in order to carry out, including but not limtied to, data analysis, host or operation of our websites and applications, advertising campaign administration and other marketing communications.
We require our service providers not to process Personal Data unless necessary to perform services on our behalf and process and protect Personal Data in accordance with this Privacy Policy and as permitted by applicable Law.
Business partners
We may disclose Personal Data with our business partners in general, including but not limited to, our sponsors, advertisers, advertising networks, social media networks, and analytics companies or other third-parties in connection with marketing, promotional.
Affiliates
We may share Personal Data with our affiliates within Unicharm Group.
Parties related to enterprise restructure transactions
Personal Data may be shared in the process of merges or transfer, buy or sell all or part of our business or assets.
International data transfers
We may transfer Personal Data for purposes described in this Privacy Policy.
For example: We may process Personal Data at data centers in other countries. In these cases, we will use appropriate safeguards to protect Personal Data in accordance with the applicable Law.
Legal disclosure
We may disclose Personal Data with third parties (i) to comply with a legal obligation, (ii) at the request of competent authorities, and (iii) to respond to an emergency or otherwise to protect the lawful rights and benefits of you, Unicharm and third-parties.
Types Of Personal Data We Collect
Personal data refers to electronic information in the form of symbols, letters, numbers, images, sounds, or equivalences associated with an individual or used to identify an individual. The personal data includes general personal data and sensitive personal data as regulated by Law, including but not limited to, Full name; Date of birth; Gender; Nationality; Personal photo; Phone number; ID No.
How We Collect Your Personal Data?
Direct interactions with you when you order our products or services
We may ask for your Personal Data when you order our products or services, register on our websites or mobile applications, participate in promotions or surveys, call, email or meet us, apply for a job at Unicharm or otherwise have direct interactions with us.
Personal Data may consist of contact information (e.g. email address, postal address, telephone number), account information (e.g. username, password), demographic information (e.g. gender, date of birth, family information), purchase or customer service history, and other information you provide us.
If you do not provide the information requested from us, we may not be able to provide you with all or part of our products and services, respond to your queries, or enter into or perform a contract with you.
Your use of our online services
We may collect your data about your online activities when you browse our websites and social media pages, read our emails, or otherwise use our services through your browser or device, or your use of our applications.
Such data may include usage data (e.g. clickstream and other online activities), device information (e.g. device identifiers, device manufacturer and model, device settings, browser type and version, screen resolution, operating system version), IP address, and other traffic data and log data (e.g. time and duration of your use of the service), and may be collected across your devices such as personal computers, smartphones and tablets. There are also cases we are furnished with your data when you see our products or other information on our marketing partners' websites or use their services.
Your family members and your friends
Your family members and your friends may provide us with your data. For example, your family members may offer us your information when they participate in our survey; your friends' posts (e.g. comments, photos) on our service may contain your personal information.
Our partners and public sources
We may get Personal Data from our marketing partners, third party data providers, and other commercially available sources; and social media and other publicly available sources, except as otherwise provided by Law.
Sensitive personal data
We may seek information about your health, financial information (such as credit card information) and other sensitive data (data about your location, such as from your IP address and zip code as well as the mobile device's geographic location as determined by GPS or a nearby Wi-Fi or Bluetooth access point or cell tower). In such cases, We will provide appropriate notice and options to you and will process the data and protect Personal Data in accordance with the Law.
How We Protect Children's Privacy
The processing of personal data of a child is subject to his/her consent if he/she is seven years old or above and the consent of his/her parents or guardian(s).
We will verify a child's age before collecting his or her personal data.
How We Use Your Data?
We use your data when (a) the processing of your data is necessary for (i) the performance of a contract with you, (ii) compliance with a legal obligations, or (iii) the purposes of the legitimate interests, or (b) you have given consent to the processing.
In each case, We may combine your Personal Data with other data obtained through various sources.
Provision and administration of our products and services
We use your data to process your registration and create your account, verify your identity, process your orders and payments, ship our products, communicate with you regarding the transactions, provide customer support and respond to your requests and inquiries, and otherwise provide and administer our products and services.
Your data is also used to provide you with personalized contents and experiences in our services.
Marketing and sales activities
Our marketing and sales activities using your Personal Data include the following activities:
- send samples, information about our products and services, promotional communications and other marketing communications;
- conduct and administer contests, sweepstakes and other promotions;
- facilitate surveys;
- perform data analytics such as marketing research and trend analysis;
- provide you with personalized recommendations, and engage in targeting advertising (including through our participation in ad networks);
- measure the effectiveness of our marketing campaigns.
Where required by applicable Law, we will obtain your consent for the processing of your data for direct marketing purposes.
Research and development
We use your Personal Data when we carry out surveys to improve our products and services, develop new products and services, and enhance marketing communications and customer experiences.
Administrative activities
We may process Personal Data for the purposes of accounting and auditing, to prevent fraud and other illegal activities, comply with our legal requirements and contractual obligations, maintain and enhance the safety and security of our products and services (including troubleshooting and system maintenance), and otherwise administer and protect our legal rights and business.
Employment
Resumes and other information are used to determine whether you are a suitable candidate for any open jobs at Unicharm.
Anonymized data and aggregated data
We may anonymize or aggregate personal data and use it for any purposes as long as it is permitted by applicable Law.
Third Party Sites And Services
Our websites, applications and other services may contain links to third party websites and services. If you follow the links, third parties may collect or share data about you. We do not control these third party websites and services and are not responsible for their processing of your data.
We encourage you to read the privacy policy of the third parties when you leave our websites, applications and other services.
How Do We Protect Your Personal Data?
We may take appropriate physical, administrative, technical and personnel security measures to protect your data in accordance with Law.
How Long Do We Keep Your Personal Data For?
We will start processing Personal Data when you consent to provide or allow Us to obtain Personal Data as prescribed in this Privacy Policy.
When the purposes of processing Personal Data described in this Privacy Policy have been fulfilled or are no longer necessary or required by Law, We will terminate the processing of Personal Data by how to delete or disable Personal Data so that it is inaccessible.
What Are Your Rights?
We have provided an overview of your rights below. You can exercise your rights by submitting a request.
The right to be informed
You have the right to be provided information about processing of Personal Data, except as otherwise provided by Law.
The right to give consent
You have the right to give consent to the processing of Personal Data, except as otherwise provided by Law.
The right to access
You have the right to access Personal Data to look at, rectify or request rectification, except as otherwise provided by Law.
The right to withdraw consent
You have the right to withdraw your consent, except as otherwise provided by Law.
The right to delete
You have the right to delete or request deletion of Personal Data, except as otherwise provided by Law.
The right to restrict processing
You have the right to obtain restriction on processing of Personal Data, except as otherwise provided by Law; and The restriction on the processing of Personal Data shall be implemented within 72 hours after receiving your request, and all Personal Data that you request the restriction, except as otherwise provided by Law.
The right to obtain
You have the right to request us to provide your Personal Data, except as otherwise provided by Law.
The right to object
You has the right to object to us processing Personal Data in order to prevent or restrict the disclosure of Personal Data or the use of Personal Data for advertising and marketing purposes, except as otherwise provided by Law; and We shall comply with your request within 72 hours after receiving the request, except as otherwise provided by Law.
The right to file complaints, denunciations and lawsuits
You have the right to file complaints, denunciations and lawsuits as prescribed by Law.
The right to claim damage
You have the right to claim damage as precribed by law when there are violations against regulations on data protection, unless otherwise agreed by parties or provided by Law.
The right to self-protection
You have the right to self-protection or request competent authorities and organizations to implement civil right protection methods according to regulations of Law.
What Are Your Obligations?
You must protect Personal Data; request relevant organizations and individuals to protect Personal Data.
You must respect and protect others' personal data.
You must fully and accurately provide Personal Data when you consent to the processing.
You must participate in dissemination of personal data protection skills.
You must comply with regulations of Law on personal data protection and prevent violations against regulations on personal data protection.
Unintended Consequences and Damages May Occur
Potential unintended consequences and damages to Personal Data may include:
Revealing personal information
When Personal Data is disclosed in an unauthorized manner, you may be subject to risks related to property loss and other damages.
Personal data stolen
When personal data is stolen, criminals can use the stolen data to commit fraud or illegal activities.
Lost data
If personal data is lost due to a system crash, you may lose important information and have difficulty recovering the data.
Data loss
If personal data is lost, you may not be able to access your information, making it difficult to complete important tasks or causing other risks.
Therefore, we consider the protection of Personal Data to be very important to avoid possible unwanted consequences and damages.
Cookies and Other Technologies
Cookies
We use cookies and other technologies. Cookies are small text files which are stored in your device when you visit our website. Cookies are used for a numbers of reasons. Essential cookies are used to remember your sign-in credentials or otherwise help you navigate efficiently. Customization cookies allow us to remember your preferences such as font size. We use analytical cookies to get information on how you use our websites and advertising cookies to make advertising more relevant to you.
We also use third party analytics services such as Google Analytics and Adobe Analytics on our website, and other services using cookies. For more information, please contact us as specified in the How to Contact Us section of this policy.
If you want us or third parties not to use cookies, you can disable cookies by changing your preference settings of your browsers. You can also set your browser to delete cookies every time you close your browser. Please check the "Help" menu of your browser to learn how to change your cookie preferences. Once you disable cookies, however, you may not be able to use some services on our websites.
Local storage
We and our marketing partners may use local storage technologies other than cookies such as local shared objects (Flash cookie) and HTML5 local storage. For more information, please contact us as specified in the How to Contact Us section of this Policy.
Web beacons
We may use technologies called "web beacons" or "pixel tags." Web beacons are small images on websites or emails, or other small codes which communicate information from your device to a server. By using web beacons together with cookies, it becomes possible to know when you have viewed particular contents and emails. In most cases, you can make web beacons inefficient by disabling cookies.
Social plugins
Our websites contain social plugins. Social plugins are indicated by the respective logos of the social network. When you access our website involving social plugins, your browser establishes direct connection with the social network servers, which allows the social networks to receive the information that you have visited our website. You can find more information on the social networks' privacy policies.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Please check back this Privacy Policy periodically to see any updates.
How to Contact Us
If you have any questions or comments on this Privacy Policy, please contact us at:
[Diana Unicharm Joint Stock Company]
[Vinh Tuy Industrial Park, Linh Nam Street, Vinh Hung Ward, Hoang Mai District, Hanoi, Vietnam]